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Shipping & Returns

Returns Policy

We offer a 14 day return for a merchandise exchange on unused items (14 days is based on USPS tracking information). If you need to exchange an item, please email us at scrunchieking@gmail.com with your order number and details about the product you would like to return for exchange. We will respond promptly with instructions for how to return items from your order.

Shipping

Free shipping on orders of $15.00 or more and $2.99 flat rate shipping on all orders under $15.00 via USPS First Class Mail. Priority Mail upgrades available at checkout for an additional charge. Bulk, wholesale, and special orders are subject to shipping charges.

All orders are processed within 1-2 business days. Large bulk orders are processed within 5-7 business days depending on size (please email for large rush orders prior to placing your order to insure timely delivery). 


International Shipping

We ship worldwide via USPS International Mail Service. Please note the shipping rate charged is for the cost of shipping only and does not include taxes or duties.